Trades and repairs: no more lost calls or quotes

You are a plumber, an electrician, a heating engineer, a locksmith, or you run a repair or maintenance service. Your customers contact you when they have a problem, often in a hurry, often while you are already on a job. I build the website, the tracking and the automations that stop a missed call or a sent quote from turning into a lost customer.

Request my free diagnostic

What gets lost today

  • Calls come in while you are on a job. You call back in the evening, and the customer has already found someone else.
  • Quotes go out, then nobody follows up. Some customers would have signed with a simple reminder a few days later.
  • Evening and weekend requests go unanswered until Monday, though that is often when people search.
  • Happy customers don't leave reviews because nobody asked at the right moment. Your online reputation doesn't reflect your work.
  • The website, when there is one, is hard to find locally and doesn't clearly say what you do, where, and how to reach you.

What I put in place

A clear website, fast on a phone, that says within seconds what you do, in which area, and how to reach you. It is built to be found in local searches and read by AI answer engines.

A request form that gathers the essentials at first contact: the nature of the problem, the address, the urgency, a photo if needed. You know straight away whether it is for you.

An automatic confirmation for every request, even at 10 pm or on a Sunday, so the customer knows they were heard and when you will get back to them.

One stage up, quote tracking: every quote sent has a status, a reminder goes out on its own if it stays unanswered, and a review request is sent after the job.

Everything is designed for someone who works alone or in a small team, with little time in front of a screen. You don't have to learn complicated software.

What changes for you

  • A customer who contacts you during a job gets an answer straight away and knows when you will call back.
  • You call back already knowing what it is about, where, and whether it is urgent.
  • Your quotes no longer sleep in an inbox: they are followed up at the right time.
  • Happy customers are invited to leave a review, which helps the next ones choose you.
  • You spend less time on the phone in the evening, and more time on your jobs or with your family.

How a project runs

It all starts with the free diagnostic: 45 minutes on video to look at your website, your local presence and how you handle calls and quotes today. You get a one-page summary of what gets lost and where to start, then, if a project makes sense, a fixed-price quote.

The recommended stage

01 · Presence

From

€1,200excl. VAT /project

For organisations that need to be found and taken seriously.

What's included

  • Included : Custom website, up to 5 pages
  • Included : Design aligned with your identity
  • Included : Flawless on mobile
  • Included : Contact form linked to your inbox
  • Included : Technical SEO and AI search visibility
  • Included : Privacy-friendly analytics
  • Included : Launch and domain setup

Bonus

  • Included : Optimised Google Business Profile
  • Included : 1-hour handover to edit your content
Free diagnostic/Presence

Timeline : 1–2 weeks

The starting point for most trades: a clear website, found locally, with a form that gathers the essentials and an automatic confirmation.

Alternative

02 · System From €2,400 excl. VAT

When quotes pile up: quote tracking, automatic reminders and review requests after each job.

Learn more

Related work

I don't have a published case in this sector yet. The free diagnostic is there precisely to check whether my method fits your business, before any commitment. My other case studies come from other sectors with the same problem: incoming requests that were getting lost.

Frequently asked questions

I'm alone on site, who answers the requests?

The website and automations handle first contact: every request gets an instant confirmation, with the useful details already gathered. You call back when you are free, knowing what it is about.

Can you help me get found locally?

Yes. The website is structured for local searches: your services, your service area and your contact details are clear to search engines and AI answer engines. I don't promise rankings; I put in place what contributes to them.

Does a tradesperson need a CRM?

Not always. If you send few quotes, a clear website and an automatic confirmation are enough. When quotes pile up, simple tracking with reminders stops you losing them. The diagnostic settles it.

Why no case study in this sector?

Because I haven't published one yet, and I'd rather say so than make one up. The problem, incoming requests getting lost, is the same as in my other projects. The free diagnostic checks that the method fits your business.

How long until I'm online?

It depends on the stage and is shown on each offer. The fixed-price quote states the launch date before you commit.

Free diagnostic

Let's talk about your project.

Five questions, one minute. I reply personally within 24 business hours to schedule your free 45-minute video diagnostic. Nothing is bought before it.

  1. 1You describe your need
  2. 2I reply within 24 business hours
  3. 3Free 45-min diagnostic, no commitment